Q: My gas log fireplace worked just fine last winter, but I couldn't light the pilot light this winter. There's no brand name on the log so I don't know where or who to call for instructions. Can you ...

You woke up shivering in a cold house. Your morning shower, usually a warm and pleasant revitalization, was spent futilely turning the knob toward “hot” as your skin erupted in goosebumps. When you ...

A gas fireplace that suddenly refuses to light can derail plans for a cozy experience, turning what should be as easy as pushing a button into an unexpected troubleshooting moment. According to Tyler ...

Q: I live down south and don’t have to use my gas room-heater much. To save money, I turn off the pilot light in the warm months. But it’s really difficult to relight the pilot. Any suggestions on ...